All orders shipped originate from our facility in beautiful Vancouver, British Columbia via Canada Post. Orders shipped via Canada Post to the US will be delivered by USPS. At this time, you can expect your order to ship within 2-5 business days from purchase. Currently we ship to Canada and the United States only.
We endeavor to deliver items as quickly as possible, and within the indicated time guidelines. Estimated time of arrival (ETA) from date of shipping is 7 business days for orders within Canada and 14 business days for orders to the United States.
If you need your order to arrive by a specific date, please contact us prior to ordering to ask about alternative shipping arrangements that offer a service / delivery date guarantee.
We are not responsible for delivery delays beyond our control such as adverse weather, postal strike, etc. Where possible, we will try to notify customers if delivery is delayed. All items are delivered by a third party, and delivery is governed by their shipping contracts. We reserve the right not to ship to certain addresses.
As all of the t-shirts sold on Deliriumtees.com are custom made to order as per your specifications, we are unable to accept returns or exchanges. Please ensure prior to confirming/placing your order that the size, design, and other specifications are correct. For your convenience, each page has a link to a size/style chart.
In the event that the goods you order are damaged or defective upon arrival, please contact us immediately and retain all packaging material as we may need them or photos of them in filing a claim on your behalf.
If the goods received are significantly not as described (e.g. size, color, or print does not match that of the order), please contact us at firstname.lastname@example.org to discuss arrangements to ensure you receive your order, as placed.